Information about Italy.
In this section we aim to give you some general information which we hope
you will find useful when visiting this beautiful country. At other points of
the site we have information about specific places, activities, food and wine
and a host of other information to help you to get the very best from your holiday
home in Italy.
Airports and airlines.
Italy has over thirty domestic and international airports servicing airlines
from around the world. For detailed information about routes and timetables
please contact the individual airports of departure/arrival or visit the websites
of the individual airlines given below. For more details on the five arrival
airports close to Lunigiana and Liguria as well as a guide to "no frills"
carriers from the UK see our Air Travel Guide.
- Rome. Aeroporto Roma-Ciampino. Tel: 06659 54455
- Rome. Aeroporto Civile L. da Vinci Roma- Fiumicino. Tel: 06659 51
- Alghero. Aeroporto Civile Alghero-Fertilia. Tel: 07993 5030
- Ancona. Aeroporto Ancona-Falconara. Tel: 07128 271
- Bari. Aeroporto Civile Bari-Palese. Tel: 08058 35204
- Bergamo. Aeroporto Civile Bergamo -Orio al Serio. Tel: 03532 6111
- Bologna Aeroporto Civile Bologna-Borgo Panigale. Tel: 05164 79615
- Brindisi. Aeroporto Brindisi-Casale. Tel: 08314 12141
- Cagliari. Aeroporto Civile Cagliari-Elmas. Tel: 0702 1051
- Catania. Aeroporto Civile Catania-Fontanarossa. Tel: 09573 06266
- Florence. Aeroporto Civile Firenze-Peretola. Tel: 05531 5874
- Florence. Aeroporto International A. Vespucci. Tel: 05537 3498
- Genoa. Aeroporto Civile Genova-Sestri. Tel:01060 151
- Lamezia Terme. Aeroporto Civile Lamezia Terme. Tel: 09684 14111
- Lampedusa. Aeroporto di Lampedusa. Tel: 09229 70006
- Milan. Aeroporto Intercont. Malpensa-Varese. Tel:02748 52200
- Milan. Aeroporto Civile International Milano-Linate. Tel: 02748
- Naples. Aeroporto Civile Napoli-Capodichino. Tel: 08178 96259
- Olbia. Aeroporto Civile Olbia. Tel 07895 2634
- Palermo. Aeroporto Civile Palermo-Punta Raisi. Tel: 09159 1692
- Pantelleria. Aeroporto Pantelleria. Tel: 09239 11172
- Parma. Aeroporto Parma. Tel: 05219 82626
- Perugia. Aeroporto Perugia-S.Egidio Tel: 07569 29447
- Pescara. Aeroporto d'Abruzzo Tel: 08543 24200
- Pisa. Aeroporto Civile Galileo Galilei Pisa-San Giusto Tel: 05050
- Rimini. Aeroporto Rimini-Miramare Tel: 05416 88177
- Reggio di Calabria. Aeroporto Civile Reggio di calabria. Tel: 09656
- Trapani.Aerporto Trapani-Birgi. Tel: 09238 41130
- Treviso.Aeroporto Treviso-S.Giuseppe. Tel: 04223 15123
- Trieste.Aeroporto Civille Trieste-Ronchi dei Legionari. Tel: 04817
- Turin.Aeroporto Civile Torino-Caselle. Tel: 01156 76361
- Venice.Aeroporto Civile Venezia-Tessera-Marco Polo. Tel: 04126 09260
- Verona.Aeroporto Civile Verona-Villafranca. Tel: 04580 95666
Airlines are listed in alphabetical order with their Italian telephone numbers
and appropriate websites.
- Aeroflot.Reservations, Tel: 06429 04926
- Alitalia.Reservations and information. Domestic flights Tel: 14786
5641. international flights Tel: 14786 5644. Web: www.alitalia.it
- Air France.Reservations and Information. Tel: 14788 4466 Web: www.airfrance.fr
- Air One.Reservations and Information. Tel: 14784 8880 & 06488800
- American Airlines. Reservations and Information. Tel: 06427 41240
- British Airways. Reservations and Information. Tel: 14781 2266 Web:
- Canadian. Reservations and Information. Tel:8008 62216 Web: www.cdnair.ca
- Cathay Pacific Reservations and Information. Tel:02720 21709
- Continental Airlines Reservations and Information. Tel:02696 33256
- Delta Airlines Reservations and Information. Tel:8008 64114
- Finnair Information. Tel:14705 4747 Web: www.finland.it.turismo
- Iberia. Reservations and Information. Tel: 1478 70000 Web: www.iberia.com
- Japan Airlines. Reservations and Information. Tel:027200 4680
- KLM Reservations and Information. free call 800877318
- Lufthansa. Reservations and Information. Tel:06656 84004 Web: www.lufthansa.it
- Meridiana. Reservations and Information. Tel: 0647 8041
- Sabena. Reservations and Information. Tel: 14780 1616
- SAS. Reservations and Information. Tel: 06650 10771
- Swissair. Reservations and Information. Tel: 1478 49570 Web: www.swissair.it
- TWA. Reservations and Information. Tel: 8008 41843
- U nited Airlines. Reservations and Information. Tel: 02748 52200
Animals - Certificates required by customs.
Dogs and cats.
Entry is permitted if the animals are accompanied by a certificate of of origin
and health issued by a foreign public health authority recognised in Italy and
bearing all the identification particulars of the animals and their owners.
The certificate must state that the animals are healthy and have received rabies
vaccination at least 20 days and not more than 11 months from the date of the
Birds, fish, frogs and tortoises may enter if accompanied by a certificate
of origin issued by the authorities in the country of origin stating that the
animal has been subjected to a health examination and is immune from infectious
A CITES certificate must be produced, in accordance with the Washington convention,
for the entry of protected species.
Customs formalities and documents.
Visitors to Italy are required to have the following documents;
Identity card issued by the commune of residence for citizens of the
EU, Switzerland, Slovenia, Croatia, Malta and Turkey.
Valid passport and entry visa for non-EU citizens. Note: a driving
license is not considered to be an identity document.
Cars, motorcycles and trailers. Log book and international insurance.
The Italian Republic maintains normal diplomatic relations with all the countries
in the world, and the diplomatic missions of nearly all of the European and
non-European nations are to be found in Rome. Some smaller countries delegate
larger powers to represent their economic and political interests. There are
also foreign consular missions in the major Italian cities. The following is
a list of the major embassies starting with the member countries of the European
|Austria. Via Pergolesi, 3-Roma Tel: 0684 40141
||Belgium.Via Monti Parioli, 49-Roma Tel: 06360 9511
||Denmark.Via Monti Parioli, 50-Roma Tel: 06360 9511
|Finland.Via Lisbona, 3-Roma Tel: 0685 2231
||France.Piazza Farnese, 67-Roma Tel: 0668 6011
||Germany.Via Po, 25/c-Roma Tel: 0649 2131
|Great Britain.Via XX Septemre, 80/a Roma Tel:06482 5441
||Greece.Via Mercadante, 36 Roma Tel: 06322 1141
||Eire.Largo Nazareno, 3-Roma Tel: 06697 9121
|Luxembourg.Via Ardeatina, 134 Roma Tel: 06772 01177
||Netherlands.Via Mercati, 8-Roma Tel: 06322 1141
||Portugal.Via Pezzana, 9-Roma Tel: 06841 7277
|Spain.Via Garibaldi, 35-Roma Tel: 06687 8172
||Sweden.Piazza Rio de Janiero, 3-Roma Tel: 0644 1941
||Embassies of other major countries.
|Argentina.Piazza dell'Esquilino, 2-Roma Tel: 06474 2551
||Australia.Via Alessandria, 215-Roma Tel: 06852 721
||Brazil.Piazza Navona, 14-Roma Tel: 0668 3981
|Bulgaria.Via Rubens, 21-Roma Tel: 06322 4643
||Canada.Via G.B. de Rossi, 27-Roma Tel: 06445 981
||Czech Republic.Via Colli Famesina, 144-Roma Tel: 06323 3620
|Hungary.Via Villini, 12/16-Roma Tel: 06440 2032
||Iceland.Via Flaminia, 441-roma Tel: 06323 1840
||India.Via XX Septembre, 5-Roma Tel: 06488 4642
|Japan.Via Sella, 60-Roma Tel: 06487 991
||Norway.Via Terme Deciane, 79-Roma Tel: 06571 7031
||Poland.Via Rubens, 20-Roma Tel: 06686 4619
|Rssian Federation.Via Gaeta, 5-Roma Tel: 06494 1681
||Switzerland.Via Oriani, 61-Roma Tel: 0680 9571
||USA.Via Vittorio Veneto, 119/a-Roma Tel: 0646 741
In Italy emergency calls can be made from all public and private telephones
free of charge and at all times.
- General Public Emergency 113
- Police (Carabinieri) 112
- Fire Brigade 115
- Medical Emergency 118
- Car breakdown (Automobile Club d'Italia) 116
- Sea Rescue 1530
- Forest Guard 1515
To call an ambulance from a mobile phone 167 510 869
Health and visitors with disbilities
The Italian health service is recognised as being the second best in the world,
only France being judged better. Citizens of European Union states qualify for
comprehensive health care on condition that they have a valid identification
document. They should also have an E111 form (not compulsory). Citizens of non-European
Union states that have agreements with Italy can obtain temporary health care;
those from states with no agreement with Italy must take out private insurance.
Visitors with disabilities.
There are facilities for the care and assistance of the disabled all over
Italy. Organised on a regional basis there are many specially equipped organisations,
both public and private that offer care and assistance.
For a detailed list contact the tourist information office in the region you
intend to visit or visit the website of the Ministry of Health at www.sanita.it
Postal services and telephones
The following services are available at post offices:
- payment of bills
- recorded letters
- telegrams, telexes and faxes
- foreign exchange
Stamps can be bought from post offices and tobacconists
Post boxes vary in colour depending on the service provided;
red post boxes are for ordinary internal mail
red and blue post boxes are for priority mail, and
blue post boxes are for international mail.
Calls to and from Italy
To make international calls from Italy dial the international code
of the country you are calling followed by the area code (if any) and the telephone
number. To call Italy from abroad dial 0039 followed by the area code
including the initial zero, and the telephone number. For mobile phones
dial 0039 followed by the telephone number minus the inital zero.
Public telephones are available in many places such as bars and restaurants
in addition to public phone booths and may take coins, credit cards or telephone
cards. Cards can be bought from news stands, tobacconists, bars etc. You must
break off the corner of the card or it will not work. Calls to emergency numbers
The GSM system covers all of Italy and call charges depend on the international
roaming agreement between your national contractor and their Italian counerpart.
Visitors from the United States should check that their phone is compatible
with European frequencies.
- The 170 service allows you to book and make an international call (reversed
charge included) with the assistance of an English-speaking operator.
- The 176 service provides, in Italian and English, information on foreign
directory numbers and international dialling codes.
- The 1795 service offers on-line translations and reverse charge calls.
The following are public holidays in Italy:
- 1st January New Year's Day
- 6th January Epiphany
- Easter Easter Monday
- 25th April Liberation Day
- 1st May Labour Day
- 15th August "Ferragosto" Feast of the Assumption
- 1st November All Saints
- 8th December Feast of the Immaculate Conception
- 25/26 December Christmas
Opening times and Shopping
Although there is no national rule, transactions can normally be made between
8:30am and 1:00/1:30pm and between 2:30/3:00 and 4:00/5:00pm Monday to Friday.
In larger towns some counters may be open on Saturday morning.
Post offices open either part-time or full-time. Opening hours are:
- part-time: Monday-Friday 8am to 2pm. Saturday 9:30am to 1:00pm
- full-time: Monday-Friday 8am to 7pm. Saturday 9:30am to 1:00pm
National museums should close for one day per week but they often stay open
every day from 9:00am to 5:00pm especially in the high season. In summer this
is sometimes extended to 11:00pm.
Shops are normally open from 9:30 to 7:30/8:00pm with a about a 3 hour break
for lunch. In the north this is usually from 12:30 to 3:30 and from 2:00 to
5:00 in the south, especially in summer. However more and more shops are staying
open through the lunch "hour" especially those in the large city centres
and main summer resorts.
In the north restaurants are normally open from 12:00pm to 3:00pm and from
7:00pm until almost midnight. In the south opening and closing times tend to
be a little later. Most restaurants close for one or two days per week. Closing
days are decided by the restaurant owner and vary widely.
In towns stations are open from 8:00am to 1:00pm and from 2:30pm to 7:30pm.
Many stations now offer automated self-service 24 hours per day and accept both
cash and credit cards. On motorways service stations are open 24 hours per day.
VAT (Value added tax) is charged on purchases at the following rates: 20%
on services, drinks, clothing etc, 10% on mineral water, medicines etc, and
4% on the staples such as bread and milk. Visitors from countries which are
not members of the European Union can enjoy tax-free shopping at shops displaying
the "tax-free shopping" sign.
Italy is in the as Central Europe time zone which is one hour ahead of Greenwich
Mean Time (GMT). Summer time (Central European Time + 1 hour) is in force from
the end of March to the end of October as is the case in almost all European